Privacy Policy for Astra Luxe
This Privacy Policy explains how Astra Luxe ("we," "our," or "the Site") collects, uses, and protects your personal information when you visit or make a purchase from our Site. Your privacy is our priority, and this policy outlines your rights and how you can contact us with any concerns.
Contact Information
For questions, additional information about our privacy practices, or to raise a concern, please contact us via email at support@astraluxe.in
Astra Luxe
Collecting Personal Information
We collect personal information to provide and improve our services. This includes details about your device, interactions with the Site, and purchase information. Below are the types of personal information we collect and why:
Device Information
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Purpose: To load the Site correctly and analyze its usage for improvements.
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Collected Via: Cookies, log files, web beacons, tags, and pixels.
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Shared With: Service providers like analytics platforms.
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Examples of Data Collected: Browser version, IP address, time zone, cookie details, pages viewed, and search terms.
Order Information
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Purpose: To fulfill orders, process payments, manage shipping, and communicate about orders.
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Collected From: You directly during the checkout process.
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Shared With: Payment processors, shipping partners, and fraud prevention services.
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Examples of Data Collected: Name, billing/shipping address, payment details, email, and phone number.
Customer Support Information
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Purpose: To provide assistance and resolve queries.
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Collected From: You during support interactions.
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Shared With: Relevant support tools or partners.
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Examples of Data Collected: Name, contact details, and details of the issue or inquiry.
Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, contact us immediately for deletion.
Sharing Personal Information
We share your personal information with trusted service providers to enhance your shopping experience. Examples include:
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Shopify: To power our online store. Learn more about Shopify’s privacy practices here.
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Third-Party Services: Such as payment gateways, advertising platforms, and analytics providers.
We may also share information to comply with legal obligations or protect our rights.
Behavioral Advertising
We use your personal information to provide tailored ads and marketing content. For example:
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Google Analytics helps us understand how customers use our Site. Learn more here.
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Advertising platforms may use cookies or similar technologies to deliver targeted ads.
To opt out of targeted advertising, you can use the following links:
For additional options, visit the Digital Advertising Alliance’s opt-out portal.
Cookies
Cookies are small files stored on your device to enhance your browsing experience. We use cookies to:
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Remember preferences and login details.
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Track how our Site is used.
You can manage cookies through your browser settings. Note that disabling cookies may affect your experience on the Site.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
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Accessing, correcting, or deleting your data.
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Opting out of data sharing for advertising purposes.
To exercise your rights, contact us at support@astraluxe.in
GDPR (For EEA Residents)
We process your data based on lawful grounds, such as your consent or to fulfill a contract. You have the right to:
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Access your data.
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Request its correction or deletion.
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Object to certain processing.
CCPA (For California Residents)
You have the right to:
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Request details about the information we collect.
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Ask for your data to be deleted.
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Opt out of the sale of personal information.
Do Not Track
We currently do not respond to "Do Not Track" signals due to inconsistent industry standards.
Updates
We may update this policy to reflect changes in our practices or for legal reasons. The latest version will always be available on our Site.
Complaints
If you’re unsatisfied with our handling of your concerns, you may contact your local data protection authority.
Last updated: [Insert Date]
For more information or assistance, contact support@astraluxe.in